Exchange and Returns
Translation for convenience. This is an AI-assisted translation of the Ukrainian original; in case of any discrepancy, the Ukrainian version prevails.
Exchange and return are possible within 30 days of purchase and only on condition that the item is new, without signs of use, and with its tags intact. Shipping for exchanges and returns is paid by the customer.
About Exchange
If the size, colour or style of the clothing did not suit you, to arrange an exchange write to our manager in the messenger convenient for you:
- Telegram – @hygge_cooperation
- Instagram – @hygge_hoodie
We receive your parcel, inspect it and send you the clothing in exchange. The exchange takes approximately 3-4 business days.
About Returns
If you want to return an order, write to our manager in the messenger convenient for you:
- Telegram – @hygge_cooperation
- Instagram – @hygge_hoodie
After receiving and inspecting the order, we refund the money to your card within 1-7 business days.