Privacy Policy
Translation for convenience. This is an AI-assisted translation of the Ukrainian original; in case of any discrepancy, the Ukrainian version prevails.
This privacy agreement has been drawn up in accordance with the requirements of the Law of Ukraine «On Personal Data Protection» and other regulatory acts of Ukrainian legislation governing legal relations related to the collection, processing and storage of personal data, as well as the right of citizens to non-interference in their private life and the right to self-expression.
The online store of TM Hygge Hoodie, caring about the development of relationships with customers and understanding the importance of ensuring the protection of Your personal data, in order to resolve possible contradictions and misunderstandings, has prepared this Privacy Agreement (privacy policy), hereinafter referred to as the «Privacy Policy», and the terms of use of the Online Store website https://hygge-hoodie.com/, hereinafter referred to as the «website». Please read this page carefully, because the information set out on it is important for You as a User of the website.
1. Definitions of Terms
1.1 The following terms are used in this Privacy Policy:
1.1.1. «Administration of the Online Store website (hereinafter – the Website Administration)» – employees authorised to manage the website, acting on behalf of the Hygge Hoodie online store, who organise the processing of personal data and also determine the purposes of processing of personal data, the composition of personal data to be processed, and the actions or operations performed with personal data.
1.1.2. «Personal data» – any information relating directly or indirectly to a specific or identifiable natural person (personal data subject).
1.1.3. «Processing of personal data» – any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematisation, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalisation, blocking, deletion, destruction of personal data.
1.1.4. «Confidentiality of personal data» – a requirement, mandatory for the Administrator or other persons who have obtained access to personal data, not to allow their dissemination without the consent of the personal data subject or another legal basis.
1.1.5. «User of the Hygge Hoodie Online Store website» – a person who has access to the Website via the Internet and uses the Website of the online store.
1.1.6. «Cookies» – a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time it attempts to open a page of the corresponding website.
1.1.7. «IP address» – a unique network address of a node in a computer network built on the IP protocol.
2. Subject of the Privacy Policy
2.1. By using the website or purchasing goods offered on the website, as well as by answering the necessary questions in the form during registration and (or) placing a purchase, the user confirms that they give consent to the Hygge Hoodie Online Store and persons authorised by it to the processing of personal data.
2.2. The User gives their consent to the Website Administration to process the information received, including collection, systematisation, accumulation, storage, clarification (updating, correction), use, distribution, depersonalisation, blocking, destruction of the personal data specified in the form, for the purpose of measures aimed at forming a database of participants, compiling statistical reports, conducting marketing research, as well as interacting with the user, including via telecommunication networks, including sending SMS messages and emails, until such consent is withdrawn.
2.3. The User confirms their agreement that the Website Administration has the right to interact with the User by means of direct contact using various means of communication, including but not limited to: postal mailing, email, the Internet, etc.
2.4. Personal data permitted for processing under this Privacy Policy include, but are not limited to, the following information:
2.4.1. the User's full name;
2.4.2. the User's contact phone number;
2.4.3. email address (e-mail);
2.4.4. the Goods delivery address.
3. Purpose of Collection and Processing of Personal Data
3.1. The Hygge Hoodie Online Store uses the User's personal information for the following purposes:
3.1.1. identification of the User registered on the Online Store website for placing an order and (or) concluding a Contract of sale of goods at a distance with the Hygge Hoodie Online Store.
3.1.2. providing the User with effective customer support;
3.1.3. providing the User with personalised Services;
3.1.4. communication with the User, including sending notifications, requests and information relating to the use of the Services and the provision of services, as well as processing requests and applications from the User;
3.1.5. improving the quality of the Services and their ease of use, developing new Services and services;
3.1.6. providing information about goods and services sold by TM Hygge Hoodie, about promotional campaigns held by TM Hygge Hoodie, responses to requests, as well as fulfilment by Hygge Hoodie of its obligations to consumers of goods (services);
3.1.7. conducting statistical and other research on the basis of depersonalised data.
4. Categories of Data Collected
4.1. The categories of Personal data collected by the website (independently or through third parties) include: «cookie» files and Data on the use of network resources.
4.2. Personal data may be provided by the User independently, or may be collected automatically by the website when it is used. Unless otherwise specified, the website https://hygge-hoodie.com/ uses «cookie» files (or other tracking tools) to identify users and remember the global settings they have set, solely for the purpose of providing the service requested by the User.
4.3. Users are responsible for the Personal data of third parties that they obtain, publish or provide to other persons using the website, and confirm that they have the consent of the third party to provide the Data to the Owner.
5. Methods and Terms of Processing of Personal Data
5.1. The User's personal data are processed without time limit, by any lawful means, including in personal data information systems with or without the use of automation tools.
5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular courier services, postal organisations and telecommunication operators, solely for the purpose of fulfilling the User's order placed on the Website of the TM Hygge Hoodie Online Store, including delivery of the Goods.
6. Users' Rights
6.1. Users have the right to:
6.1.1. find out whether their Personal data have been stored
6.1.2. contact the Website Administration to find out their content and origin
6.1.3. verify their accuracy, or request that they be supplemented
6.1.4. delete, update or correct them
6.1.5. convert them into a format that ensures anonymity
6.1.6. block any data stored in violation of the law
6.1.7. object to their processing on any and all legal grounds.
6.2. The relevant requests should be sent to the website administration at the address indicated in the contact details on the website.
7. Cookie Policy
7.1. The website collects information about Your visits to our websites in order to obtain statistics on visits and the effectiveness of their use, to form a personal approach and adapt to the interests of each user. We do this using various technologies, one of which is cookie files. These are data that a website may send to your browser, and they will be stored on your computer for subsequent identification of it by the website.
7.2. Cookie files are used to evaluate the effectiveness of websites (for example, to measure the number of visitors and the duration of their stay on the website), to identify the most interesting and most visited topics and pages, as well as to ensure convenient navigation and use of the website, without collecting any personal information. Cookie files may also be used to form a personal approach based on the user's existing experience of interacting with the website and their preferences. Over time, this information makes it possible to improve the experience.
7.3. Anonymous visit counting without consent. If you have not agreed to analytics in the banner on the website (or have not made a choice yet), no cookie files or other identifiers are stored in your browser for this counting. To know how many people are on the website right now and where they came from, your browser sends us an anonymous service message when a page is opened and then once a minute while the tab is visible. It contains only a random one-time code that exists only in the page's memory until the page is closed or reloaded, and the general source of the visit: the domain of the website you came from, utm campaign tags and the mere fact of an ad click-through (Google, Meta, TikTok, Microsoft) — without click identifiers. Of this, we store only the general source name (for example, “Instagram” or “direct”) and the time. Your IP address is not stored for this purpose. The record is automatically deleted 24 hours after the last activity and is used only as overall totals (how many open tabs and where from). This data does not make it possible to identify you and is not combined with other data; if you later agree to analytics, the record for that tab is deleted.
7.4. Order source. Regardless of analytics consent, the website temporarily keeps the address of the first page opened and the address of the website you came from in the browser tab's session storage (sessionStorage), in order to know where an order came from. The browser deletes this data when the tab is closed, and it is sent to us only together with a placed order (and then stored only in summarised form: utm tags, the fact of an ad click-through without the click identifier, the domain and path of the referring website, the first page without parameters) or, if you have agreed to analytics, as part of the visit analytics.
8. Security of Personal Data
8.1. The Hygge Hoodie Online Store takes the necessary organisational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions of third parties.
8.2. This Privacy Policy applies only to the website of the TM Hygge Hoodie Online Store. If, by following links posted on the latter's website, the User visits third-party resources, the Online Store bears no responsibility for their actions.
8.3. The User's personal data may be used for legal purposes in court or at the stages leading to a possible recourse to court due to the fact that the website or services were used improperly. The User is aware that the website administration may be compelled to disclose personal data at the request of state authorities.
9. Additional Information on the User's Personal Data
9.1. In addition to the information contained in these rules for ensuring the confidentiality of personal data, the website may provide the User, upon request, with additional and contextual information relating to specific services or to the collection and processing of Personal data.
9.2. For the purpose of ensuring the operation of the website and its technical maintenance, the website and any third-party services may keep files in which the interaction of the website with Users is recorded (system logs), or use other Personal data for this purpose (in particular, IP address).
10. Additional Terms
10.1. The Website Administration has the right to make changes to this Privacy Policy without the User's consent.
10.2. The new Privacy Policy enters into force from the moment it is posted on the Online Store Website, unless otherwise provided by the new version of the Privacy Policy.
10.3. In case of disagreement with any changes made to the Rules, the User must stop using the website and may also demand that the website administration delete their Personal data.
Please contact us with any questions or clarifications regarding your rights and the security of your personal information: hygge.cooperation@gmail.com